Blog Entry 4: Moral and Safety Consequences of Open Blogging on the Web
Jose Pereira (Group 4)
Title: Confidentiality In Health and Social Care
Introduction
In the era of the digital revolution, when social media and blogging resources are rapidly developing, healthcare practitioners are resorting to the virtual space to share worthwhile information, personal experience, and the most recent information on health and social care. As much as these platforms present greater opportunities to reach the masses and create community awareness, they also come with some serious ethical concerns that can be easily found on troubled ground when approached unthoughtfully. Of all these, the risk to patient confidentiality is the most critical issue, as the topic carries serious connotations not only for individual patients but also for the image of the health care profession in general.
Confidentiality
Acts as one of the building blocks of the patient-provider relationship in the medical field and forms a bond of trust within the relationship, leading to free communication. As patients enter the offices of a clinician, they give them highly sensitive information that can be highly personal but pertains to the medical history and the present state of health simultaneously. This confidence creates a situation whereby individuals feel safe to share crucial information, thus leading to informed decisions that are made to suit the individual needs of the patients by the providers.
Take an example:
A clinician explaining a case of an unusual autoimmune disorder; due to the uniqueness of the history, treatment process or even geographic position, one may find that he or she is readily identifiable by others. These accidental revelations may lead to tormenting changes in the patient, placing them in the face of unnecessary scrutiny and stigmas within their personal and social life.
Besides the ethical issue of confidentiality
Healthcare professionals need to struggle with the notion of beneficence as providers are expected to act in the best interest of the patients. The ability to spread experiences or professional views on open platforms exposes healthcare bloggers to using language or tones that can be construed as negative or judgmental, thus damaging the reputation of the people involved.
An example is where a provider has publicly criticised the decision-making of a patient in terms of the available treatment options, which may not only damage the self-esteem of a patient but also may make other people unwilling to get the care they need due to fears of getting such criticism again.
Navigating the Exciting Landscape of Public Online Blogging in Health and Social Care.
Misinformation
We are at the crossroads between opportunity and responsibility. As healthcare professionals, we are adapting more to the colourful world of public online blogging. It is a powerful digital environment that enables us to transfer our knowledge, create awareness in our communities and interact with people who seek support and direction. However, we should also remember the possible difficulties and security aspects that are associated with this potent means. Misinformation spreading can be considered one of the most vital challenges that we have to deal with. Although this might be with the best intentions of education and empowerment, with respect to vital health matters may obscure the path of tolerance among the masses, which is very dangerous to both the health and well-being of the patient.
There is a list of possible sources of misinformation:
1. The improper interpretation of medical studies,
2. Anecdotes which are not supported by scientific evidence,
3. Positive comment given out of context.
As an illustration, a healthcare giver can convince the readers that one of their treatments miraculously worked on a single patient when he/she talks about it, and the reader gets the wrong idea that the same method will be effective with anyone.
For example:
When what heuristic people lean on is the availability heuristic, they may overestimate the probability of rare side effects when such anecdotes are told in a dramatic manner. This fear-stigmatising may stop required medication compliance, which would eventually adversely affect wellness and well-being.
In order to negotiate such complexities, we, as health practitioners, need to approach online blogging in the public intentionally and carefully.
The misinformation can be significantly reduced by making sure that the information we provide is supported by evidence and that it is researched properly. It is also necessary to inform the readers about the shortcomings of our own experience and actively refer them to professional consultation instead of consulting the online information only.
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Risk Factor and Safety Dilemma
Public online health and social care blogging has significant risks, as it could be a breach of confidentiality and hurt trust, despite the perceived use of the anonymous mode or personal accounts. Online parks and the Confidentiality and Identifiability.
The first threat is accidental loss of confidentiality of service users when blogging about the work or experience. Although the names may be changed, the interplay of the information, like the age, diagnosis, place of the event, and time of occurrence, may make an individual easily traceable to himself, her family, or his community, especially in small services or specialized settings.
Digital content can quickly be shared, take the form of a screenshot, be cross-linked across numerous platforms, and be shared with the author of a post that is meant to reach a small group. The shareability and everlastingness of online content enhance the impact of any such exploitation and the likelihood of distress on the service user and a destabilising impact on the organisation.
Legal, Ethical, and Professional Repercussions
In health and social care, confidentiality is a legal requirement and also an ethical duty. They may result in complaints, disciplinary action, and, in worst cases, fitness-to-practise sanctions or professional dis-registration. The regulatory guidelines on nurses and allied health professionals highlight the fact that nurses should never discuss service users in a non-clinical environment, such as in blogs and social media, and in any case, they should not do so.
Boundaries and professional image are difficult to distinguish
Blogging also officially pushes the boundaries of personal and professional as the majority of posts consist not only of remarks on practice, but also personal views, humor, or irritation. Material seen to be unprofessional, discriminatory, or hostile (not targeting a particular service user) has the potential to undermine the trust of the population in the profession and raise questions about the judiciousness of the practitioner. Professional organisations advise practitioners to think twice before posting content and ensure that information is true, respectful, and not against duty in professions as a way of promoting health to the population and upholding the image of the profession.
This scenario puts away the safety dilemma
Despite the potential to use blogging for learning, advocacy, and support, good redaction, careful avoidance of case-specific information, and adherence to organisational regulations on the use of social media make the activity safe.
Reflective and Classmate Feedback
The critical reflection on how digital communication is impacting professional ethical responsibility was triggered by my blog post about the moral implication of public online blogging about health and social care. The issues of confidentiality and beneficence and misinformation are the main aspects I pay attention to and they are closely associated with the professional codes which focus on the provision of privacy of the service users and the responsibility of communication online (HCPC, 2024; NMC, 2025). The post is what made me start thinking more about individual responsibility in disclosing professional experiences in online social places.
One of the main lessons I have learnt in the blog is that confidentiality forms a core of compassion in health and social care. The situation in which a clinician accidentally discloses identifiable information about a patient on an online case discussion can serve as an example of how all it takes sometimes to violate confidentiality even without mentioning the name of a patient. This is a regulatory advice that practitioners are prohibited to post any information, which could enable a service user to be identified without necessary explicit consent and consider such information private in all media, including social networks (HCPC, 2024; BMA, 2024).
My study of beneficence also went a long way. He points out the illogical or judgmental nature of language dispatched through blogs that can damage the self-esteem of patients and discourage others to seek care. This is connected to the professional expectations according to which online communication should be respectful and should not include any rude or disrespectful remarks about individuals who are offered care (NMC, 2025).
Considering this, it has become evident that the concept of beneficence is not restricted to direct clinical choices but also the tone of voice, context, and connotation of professional remarks in the mass media. The concept of digital professionalism, as such, demands constant mindfulness of how other people, particularly people with an elevated vulnerability, might perceive or apprehend what is being said.
Another crucial learning outcome was the discussion of the topic of misinformation. It discusses how the falsely interpreted evidence, single-case studies, and miracle accounts can confuse the masses and loss faith in health services. This is in line with recommendations that health practitioners must make sure that online information is precise, supported by evidence and is not misguiding the people who lack adequate knowledge in the medical field (BMA, 2024). My personal reflections on this have helped me realise the danger of making generalisations based on personal experiences and the necessity to signpost readers on the need to refer to professional consultation instead of promoting self-management on the basis of reading blogs.
Reflective and Classmate Feedback
Feedbacks of classmates were favorable. M. Jones has commended how the dangers of confidentiality and misinformation have been explained clearly, and the content is easy to follow due to the examples provided. Cynthia K stated that she enjoyed reading my blog because I was clear and worked hard to make it appealing.
Conclusion
The experience of reading my blog and pondering over the content in the blog has enhanced my cognition of digital professionalism in health and social care. The post is well-considered to show how the ethical principles of confidentiality, beneficence, and truthfulness are used when it comes to online blogging, which explains the necessity to preserve the identity of service users, keep the communication respectable, and not to share misinformation. In the future, these lessons will guide the practice of online in the future by promoting more strict anonymisation, evidence-based content, and awareness of the possible effects of social professional communication.
great post Jose!, I really like how you explained the risks of blogging in health care, especially around confidentiality and misinformation. Your examples made it easy to follow.
ReplyDeleteMelaine, thank you! Your guidance during the class was extremely helpful as I wrote this blog.
Deletegood work Jose, you always work hard to give good explanations in your blogger, it's was a pleasure to read your article, about the health
ReplyDeleteThank you, Cynthia. Your feedback is very valuable and much appreciated.
ReplyDeletePerfect framework for sharing your perspectives and ideas with the online world. you points out the illogical or judgmental nature of language dispatched through blogs that can damage the self-esteem of patients and discourage others to seek care. your personal reflections on this have helped me realise the danger of making generalisations based on personal experiences and the necessity to signpost readers on the need to refer to professional consultation instead of promoting self-management on the basis of reading blogs.
ReplyDelete